Understanding MRCOOL Source Warranty Options

The MRCOOL Source warranty provides a range of protections for your MRCOOL heating and cooling products. It’s designed to ensure long-lasting performance and peace of mind. MRCOOL offers different warranty levels based on the product type, installation standards, and customer requirements. Here’s a quick overview of their primary warranty offerings.

Standard Warranty Coverage

For most MRCOOL Source products, the standard warranty typically includes coverage for parts and compressor repairs. The duration may vary, usually ranging from 5 to 10 years for parts, depending on the model and specific product line. To activate this warranty, ensure that the product is installed by a certified HVAC professional, which is often a requirement.

Extended Warranty Options

MRCOOL offers extended warranty options for customers who want longer coverage. This type of warranty extends the standard period and provides extra support for essential components, like compressors and parts. To take advantage of this, customers must register their products within 60 days of installation. Extended warranties often offer up to 12 years of coverage on select models.

How to Register Your MRCOOL Warranty

Registering your warranty is easy and helps ensure you receive the maximum benefits available. Visit the MRCOOL website, navigate to the warranty registration section, and complete the required information. Make sure you have your product model and serial number ready, as these details are essential for registration.

What’s Covered Under MRCOOL Warranty?

The MRCOOL warranty covers critical aspects to ensure your unit functions well. Here’s a breakdown of the main components usually included:

• Compressor Coverage: This key component is typically covered for up to 10 years under the extended warranty.
• Parts Protection: Warranty coverage includes essential parts such as coils, fans, and thermostats, often up to 10 years.
• Labor: Some extended warranties may include labor costs, but this is typically dependent on the plan and region.

What’s Not Covered?

While the MRCOOL warranty offers significant protection, certain exclusions apply:

• Installation Issues: Problems arising from improper installation may void the warranty.
• Routine Maintenance: Regular upkeep, such as filter replacements and seasonal checks, is not included.
• Wear and Tear: Natural aging or cosmetic damage that doesn’t affect functionality may not be covered.

How to Access MRCOOL Customer Support

MRCOOL’s customer support team is committed to helping customers with troubleshooting and service inquiries. You can contact them by phone or email, depending on your region, and they’ll assist with technical support, maintenance tips, and warranty claims.

Tips for Maximizing Your MRCOOL Warranty Benefits

1. Follow Installation Guidelines: Ensure installation by a certified HVAC technician to avoid warranty voidance.
2. Perform Regular Maintenance: Routine maintenance keeps the system in peak condition and may prevent warranty issues.
3. Register Promptly: Complete your warranty registration within the required period for eligibility.

Frequently Asked Questions About MRCOOL Warranties

• Can I transfer my MRCOOL warranty to a new homeowner?
  Yes, MRCOOL warranties are often transferable to a new homeowner, enhancing the value of your home if you sell it.

• What if I forget to register my product within 60 days?
  Some warranties may still apply, but for extended warranty benefits, timely registration is crucial.

Conclusion

The MRCOOL warranty and customer support provide solid assurance for buyers, ensuring they enjoy reliable comfort year-round. For best results, always adhere to MRCOOL’s installation and maintenance requirements. This proactive approach maximizes the efficiency and durability of your MRCOOL system, giving you peace of mind for years to come.